Refund policy

All sales are final.

We offer exchanges or refunds only if:

  • The item is defective

  • The item arrives damaged

  • The wrong item was sent

Items must be unworn due to health and safety reasons. Items must also be unwashed, and returned in original packaging with proof of purchase.

Sale items, special orders, and free items are not eligible for return.

Lost or Delivered Packages

If tracking shows “Delivered” but you cannot locate your package, please contact USPS directly or wait 24-48 hours. We are not responsible for lost or stolen packages once marked delivered.

Order Changes & Cancellations

Address or product changes must be requested within 24–48 hours of purchase as we are constantly shipping.
Order cancellations may be subject to a $1-2 per item restocking/processing fee.

Insured shipping policy

If you select insured shipping, the following terms apply:

Coverage

Optional coverage for loss, theft, or damage reported by USPS during transit.

Coverage Period

Coverage begins at shipment and extends until delivery, plus 3 additional days after delivery.

Coverage Limit

Maximum coverage equals the total order value listed on your invoice.

Exclusions

We do not cover losses caused by customer negligence or improper handling after delivery.

Filing a Claim

If USPS tracking reports loss, theft, or damage, you must report the issue within 3 days of delivery by filling out our contact form.


Claim Resolution

Once reviewed, we may:

  • Replace the item

  • Issue a refund

  • Provide store credit

Resolution is determined at our discretion.

 

Last updated 2-11-26